We must improve our ability to deliver the goods and services we promise; leaders must add efficacy, efficiency and ultimately, quality of experience.
Improved performance of the team over time is the simplest measure of the quality of the team’s leadership.
Aggressive leaders can push their teams to high performance in the short run but will drive away the best contributors over the long run. Great leaders build teams and team productivity simultaneously by creating great experiences based in great performance. Continue reading Performance
At the close of Drucker Forum 2017, Charles Handy called for a reformation of business enterprises. Frederick Bird and Henry Mintzberg responded with a tongue-in-cheek revision of Luther’s 95 Theses, their 9.5 Theses which included this paraphrase of Luther’s thesis #32:
Those who believe they can be certain of their salvation because they have achieved higher share value will be eternally damned, together with their consultants.
In the US, government seems to gladly allow enterprises to set their own scopes of responsibility, mainly shareholder value, even when that directly conflicts with the best interests of the employees and the communities affected by the production, transportation, and disposal of their products. (Here’s a recent glaring example).